WATCH AND LOOKING FOR INFORMATION ON THE ENVIRONMENT OF BUSINESS

IDENTIFY SOURCES OF INFORMATION
* Bodies: see the sites
* Review:
- Magazine bank - Bank Review Editor- Right bank - Bank Review Editor- Banking and Markets - Bank Review Editor- Bank Bank Strategy Review Editor- Journal of Banking and Finance-Bank Review editor- Horizons Banking - Credit Agricole- Assets- Life agencies - Finedit
- Asset management- Better Living your money- What to choose- 60 million consumers- The individual- Family Record- Income- Investing- Life Financial- Les Echos* Publishers:
Name Address City Tel Cp melCasteilla - Techniplus 25. rue Monge 75005 Paris 01.43.25.12.25 www.casteilla.frDunod www.dunod.com
ReviewBank Editor 18 rue La Fayette 75009 Paris 01.48.00.51.37www.revue-banque.fr
CFPB www.cfpb.fr
Icedap Bp 11121 49183 Saint Barthelemy Cedex 02.41.93.75.75 www.icedap.com


Management and SocietyHeritage 27, rue Louis Pasteur 92100 Boulogne info@patrimoine.com 01.46.03.70.70
C. Corroy Bp-8 83560 Rians www.editions corroy.fr
Dalloz 31-35 rue Froidevaux 75685 Paris Cedex 14 www.dalloz.frCA - Banking Horizons - The Colosseum Kingdom editions Marceau24, rue du Gouverneur General Eboue 92136 Issy-Les-Moulineaux CedexGualino Editor Paris www.lgdj.fr
Arnaud Franel editionsCommercial Representation:Educational and International Finance Corporation 79, rue de Montmagny

155, bd Haussmann


Boucherville 75008J4B 4H9Canada
Paris



01.56.59.05.21


Sefi@wanadoo.frEconomica 49, rue Héricart 75015 ParisVuibert 20, rue du Berbier Mets 75647 Paris Cedex 13 www.vuibert.fr
Eyrolles 91, Boulevard Saint-Germain 75240 Paris Cedex 05 www.editions-eyrolles.com
Publishing Organization 1, rue Thenard 75240 Paris cedex 05 www.editions-organisation.com
Privately 10, rue La Fayette 75485 Paris cedex 10 www.InteretsPrives.com 01.41.83.52.52
Group review trust 100, rue La Fayette 75485 Paris cedex 10The individual www.leparticulier.fr
Finedit 31, rue Tronchet 75008 Paris 01.49.10.99.93Foucher www.editions-foucher.fr
Nathan technical http://62.210.138.150
Delagrave http://delagrave-edition.fr




* The books:
Title Authors Publisher Year CollectionMANAGEMENT-TECHNIQUESEric banking techniques Taccone Casteilla Bts Bank 2003Economics and Management of the bank and Christian Jacques Descamps Soichot Management and Company Management EssentialsHeritage 2003 Heritage 2003
occupations Heritage 2003The checklist:- Life insurance- Transmission Heritage- Taxation of individuals- Business money individuals Heritage 2003Practice of financial markets Dov Ogien Gualino PracticeDECF ep # 4DESCF MSTCF-2002Taxation, investments and tax cuts Gervais Morel Revue Banque Fiscabanque Edition 2003Introduction to the banking market of individuals and professionals Jean-Jacques BernardJean-Claude Gauthier Banking Journal Bank Technology EditionBank ITB 2002Management of the bank - from diagnosis to the strategy of Sylvie Coussergues management sup Dunod 2002Banking principles technique Bernet-Luc Rollande Dunod functions of the company in 2002More and more of his bank-Luc Bernet Rollande Vuibert Guid'utile 2002Vademecum Heritage Edited by Véronique Couturier Arnaud Franel editions Vademecum 2003Fiscal management of heritage Pierre Fernoux Group review trust management Guide 2001Dictionary of the bank Thierry Duclos Sefi 2002The fact sheets Heritage Private Interests 2003Questions and answers on the stock exchange under the direction of Gérard Blandin Sefi All about Exchange 2002The stock market Juliette Pilverdier Economica Management Pocket 2002ECONOMYEconomy Banking Nicolas Venard Bréal Amphi-economyFinancial market - structure and actors Alain ChoinelGerard Rouyer Revue Banque Banque edition ITBFinancial Markets 2002RIGHTFamily Law Brigitte Hess-Fallon, Anne-Marie Simon, Helen Hess Sirey ChecklistBanking-Francoise Dekeuwer Défossez Mementos Dalloz 2001Civil law, individuals, families, disabilities Patrick Mementos Dalloz Curve 2000Elements of Banking Services CFPB Didier Martin ITB 1998The operator of the right bank and Patrice Bouteiller and francois Ribay Bank PublisherCOMMUNICATIONMarketing and strategy of the bank Monique ZollingerEric Lamarque management sup Dunod 1999Sales methods for banks to network Christian BarthelemyYves CathoJohn Henry Maisonneuve Revue Banque Edition Essentials Bank 2002Customer Relationship Management René LefebureGilles Venturi Eyrolles Business Solutions 2001e-Marketing in banking and insurance Michel BadocBertrand LavayssiereEmmanuel Copin organization Editions 2000Marketing management for financial firms to organize Editions Michel Badoc 1998

* Websites:
Banking and Monetary Economics
French public bodiesEconomic Expansion Office: http://www2.dree.org/pee/Ministry of Economy Finance and Industry: http://www.minefi.gouv.fr
 Organisation of Economic Cooperation and Development (OECD): http://www.oecd.orgFrench Centre for Foreign Trade: http://www.cfce.frPrime Minister's website: http://www.premier-ministre.gouv.fr/fr/Ministry of Industry: http://www.internet.gouv.fr/francais/index/htmlDirectorate General of Customs and Excise: http://www.finances.gouv.fr/douanes/Foreign trade: http://www.commerce-exterieur.gouv.fr/Sommaire.htmINSEE: http://www.insee.fr/
EuropeEuropean Commission: http://www.europa.eu.intThe European Union Council: http://www.eu.intEuropean Parliament: http://www.europarl.eu.intEuropean Central Bank: http://www.ecb.intOmbudsman: http://www.euro-ombudsman-eu.intEuropean news: http://www.strategicroad.comEuropean statistics: http://www.europa.eu.int/Office for Official Publications of the European Communities: @ http://europnews opoce.cec.beEuropean taxation (for citizens) http://www.europa.eu.int/citizensTax obligations, customs and social Europe: http://www.finances.gouv.fr/euroEU tax (for businesses): http://www.europa.eu.int/businessAll about Europe: http://www.eur-op.eu.intTrade Directorate of the European Union: http://www.europa.eu.int/comm/trade/index-fr.htm
World trade
Bank for International Settlements: http://www.bis.orgWorld Bank: http://www.worldbank.orgWorld Trade Organization (WTO): http://www.wto.org/indexfr.htmUnited Nations programs for development: http://www.undp.orgDebt of poor countries: http://www.dette2000.orgFair Trade: http://www.crc-conso.com/eticOECD Statistics: http://www.oecd.org/dac/Indicators/htm/maps.htmGlobal Environment Fund: http://www.ffem.netUNECE: http://www.unece.org/welcomef.htmUNESCO: http://www.org.unesco/U.S. Trade: http://www.census.govUnited Nations Conference on Trade and Development (UNCTAD): http://www.unctad.orgInternational Monetary Fund (IMF): http://www.imf.org/external/fre/index.htm
Monetary and financial market - stock exchange
The currency 1: http://www.latribune.frThe currency 2: http://www.lesechos.frThe course of certain currencies (with graphics): http://www.fr.finance.yahoo.comEducational Website: explanation of the currencies, markets ... : Http://www.salledem.free.frThe euro (see also ECB) 1: http://www.finances.gouv.fr/euroEuro 2: http://www.europa.eu.int/euroInformation and many a different currency: http://www.qualisteam.comInformation and many different currency 2: http://www.finweb.comEuronext (European stock exchange): http://www.euronext.comStock Exchange: http://www.lexinter.net/BOURSE/Boursicoton: http://provencegalerie.com/Operation of the stock and financial markets (educational site): http://www.abvcbourse.comSite of the COB: http://www.cob.fr/
Pensions
Retirement in France www.espaceretraite.tm.frRetirement Savings: http://lesechos.money.msn.fr/epargner/epargner/epargne/retraite/index.htmRetirement: http://patrimoine.money.msn.fr/epargner/epargner/apprendre/retraite/AFF92.html
Economic news
Journal economy business - Tribune: http://www.latribune.frJournal Challenges: http://www.challenges.frLa Voix du Nord: files: http://www.lavoixdunord.fr/vdn/journal/dossier/janvier03.shtmlEconomic problems: http://www.ladocumentationfrancaise.fr/pe/revues/domaines/monnaiefin.htmL'Expansion - The economy every day: http://www.lexpansion.com/art/17.67.0.0.htmlLe Monde Interactive Search: http://www.lemonde.fr/article/0 ,5987,3416 - 291628-, 00.html

GENERAL LAW (see also ecogestures site - case RIGHT) AND BANKING
Authorities
Official website of the Constitutional Council - French Republic: http://www.conseil-constitutionnel.fr/The site of the Prime minister - French Government Portal: http://www.premier-ministre.gouv.fr/Welcome to the Ombudsman: http://www.mediateur-de-la-republique.fr/French National Assembly - Bourbon Palace: http://www.assemblee-nationale.fr/Welcome to the Senate: http://www.senat.fr/
Private power
CGT - Banking Federation: http://www.cgt.fr/fnpsf/Welcome to the CFDT banks and financial companies: http://www.cfdt-banques.fr/
Judiciary
Court of Toulouse:: http://www.greffe-tc-toulouse.net/tribunaux.htmlThe Court: http://www.tc-bobigny.fr/services/tribunal/tri.htmSupreme Court: http://www.courdecassation.fr/Website of the French Ministry of Justice: http://www.justice.gouv.fr/The Council of State: http://www.conseil-etat.fr/ce/home/index.shtml
Consumer Protection
CLCV: www.clcv.orgAFUB (Association of users of the bank): www.afub.orgEuropean Consumer Centre: http://www.euro-conso.org/themes/default.htmFederal Union of Consumers - Que Choisir: http://www.quechoisir.orgConsumer organizations: http://vosdroits.service-public.fr/ARBO/200901-FXVAS108.htmlThe site of the National Institute for Consumption: http://www.inc60.fr/page/Banking: consumer reviews, compare prices and buy online: http://www.ciao.fr/Banques_1267_2
Payment methods
Bank Card: http://www.cartes-bancaires.comOfficial website of the electronic purse Moneo: http://www.moneo.netMint, Monnaie de Paris, euros http://www.monnaiedeparis.fr
Vote
Credit law: http://www.voslitiges.comSome sites with keyword "credit"
Tax system
Tax on line, the magazine's Internet taxation: http://www.fiscalonline.com/Payroll contributions: http://www.tpe-pme.com/paie_cotisations.htmlWelcome to impots.gouv.fr: http://www.impots.gouv.fr/
European Law
Competition Council (Menu): http://www.finances.gouv.fr/conseilconcurrence/DGCCRF - Directorate General for Competition, Consumption and Repression of Fraud: http://www.finances.gouv.fr/DGCCRF/index.htmlEuropa - EU Online: http://europa.eu.int/index_fr.htmEuropa / European Commission / Competition: http://europa.eu.int/comm/competition/index_fr.html
Sources and legal news
Journal of Legal French News: http://www.rajf.org/Legifrance - Public service access to the law: http://www.legifrance.gouv.fr/Home of the portal service-public.fr: http://www.service-public.fr/Official Journal: http://www.journal-officiel.gouv.fr/Legal News: http://artic.ac-besancon.fr/juridique/Law Resources: http://pedagogie.ac-aix-marseille.fr/ecolyc/Resped/resdroit.htmLegal site addresses: http://artic.ac-besancon.fr/juridique/adresses_de_sites.htmPublic life: a portal for citizens.: Http://www.vie-publique.fr/Civility, the site of the Civil Law: http://www.civilites.com/Jurisfac.org: http://www.jurisfac.org/The French Documentation: http://www.ladocumentationfrancaise.fr/

Customer management and professional communication
Bank customers: www.planeteclient.com / thematicCustomer relationship management: www.ac-nancy-metz.fr/crmRelocation of call centers: http://www.benchmark.fr/asp/evenement/seminaire_detail.asp?f_id=7249Artificial Intelligence: http://solutions.journaldunet.com/0305/030514_ia.shtmlPub-www.ftv publicite.frwww.tarifmedia.comwww.mondepub.fr
Communication / sales - Basic: http://www.tardivon.com/abc/court/notions_de_base_c.htmSales http://ivente.free.frhttp://www.objectifs.net/sommaire.htme-commerce: http://www.journaldunet.com/0304/030422etude.shtmlwww.emarketing.frwww.csa-tmo.fr
ties "special trade" http://www.educnet.education.fr/ecogestinterpersonal communication, special report-January 2003: www.scienceshumaines.fr
European Association of Marketing and Financial Management (EFMA):Credoc:Sofres:abc-NetMarketing:

BANKS AND CREDIT INSTITUTIONS
BNP Paribas: @ http://multi1.realmedia.ch/RealMedia/ads/adstream_sx.ads/services.bnpparibas.fr/home RIGHT2Banque France: http://www.banque-france.frbank savings, online banking, direct squirrel agency cash savings -: http://www.caisse-epargne.fr/ASP/modele1.aspCredit Lyonnais: http://www.creditlyonnais.comCIC: http://www.cic-banques.fr/Banque Populaire - Information on the Banaue Populaire Group: http://www.banquepopulaire.fr/BNP Paribas | Sustainable Development: Skills Development: http://www.bnpparibas.com/fr/devdurable/competences.aspSociété Générale Espace Associations:Cofidis (dial Cofidis) www.cofidis.com/fr/fr_cad/fr_cad_02.htmCCF: http://www.ccf.frCrédit Mutuel: http://www.cmutuel.comCredit Agricole: http://www.credit-agricole.frCetelem: www.observateur-cetelem.com

BANKING SECTOR BODIES
Professional Organizations
AFEICEI (French Association of Credit institutions and investment firms): www.afecei.asso.frAFTB (Association of Treasurers and Forex Bank): www.aftb.netASF (French Association of Financial Companies): www.asf-France.comCFONB (French Committee for Banking Standards and Organisation) www.cfonb.orgGPF (Groupement des associations of finance): www.gpf-France.com/Bank Card: www.e-bancaires.comFBF (French Banking Federation) www.fbf.frAFB, French Association of Banks: http://www.afb.fr/Association of Financial Economics: http://www.aef.asso.fr/Liens.HTMBanking organizations and associations: http://fr.qualisteam.com/pages/Organismes_associations/Banques/

Agencies
CDC (Caisse des Dépôts Group): www.caissedesdepots.fr

Training Organizations
CFPB (Training Centre of the banking industry): http://www.cfpb.fr/INSIG: www.insig.frOPCA-Banques (Joint organization authorized collection of the banking industry): www.opca-banques.com/IAE de Lyon: Lyon University Bank and Stock Exchange - CLUB: http://www.univ-lyon3.fr/iae/etudes/clubb.htmlLessons - BTS Bank (Green living site): http://www.educnet.education.fr/ecogest/enseignements/techno/bts/BTSbque.htmSchool award: http://ecoledelabourse.fr

Regulators
National central banks of the Eurosystem: http://www.euro.ecb.int/fr/what/system/nbcs.htmlEuropean Central Bank: http://www.ecb.intSee also the ECB http://www.educnet.education.fr/ses/prat/bce.rtfBanque de France: www.banque-France.frCECEI (Committee of Credit Institutions and Investment Companies): www.banque-France.fr/fr/infobafi/main.htmBanking Commission: www.commission-bancaire.org/CRBF (Committee on Banking and Financial Regulation) www.commission-bancaire.org/fr/crbf.htmDeposit Guarantee Fund: www.garantiedesdepots.frCollege of supervisors of the financial sector: http://www.senat.fr/seances/s1999905/s19990512/sc19990512005.htmlNational Council of Credit and Securities: http://www.banque-France.fr/fr/telechar/cnct2001.pdf

BANK PRESS
The journal Bank: www.revue-banque.fr/Journal of Financial Economics: www.aef.asso.fr/Fininfo: http://www.fininfo.fr/fininfo/GetIndex.eventBank-Info.com: All about the Bank and its services: http://www.banque-info.com/lexique/index.htmQualisteam - Your daily Banking and Finance: http://fr.qualisteam.com/Publinews: www.publi-news.frLa Tribune: www.latribune.fr

 Search Engine SPINOO Education: http://www.cndp.fr/spinoo/